[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"content:page:/en/instructions/popular-questions":3,"content:related:/en/instructions/popular-questions":137,"md:/en/_partials/links":304},{"page":4,"locales":132},{"title":5,"description":6,"path":7,"created":8,"updated":9,"tags":10,"minutes":13,"author":14,"cover":15,"coverSmall":16,"body":17},"Popular Questions","Popular VPN questions with detailed answers. Solutions for connection issues, subscription management, and configuration. FAQ","/en/instructions/popular-questions","2026-01-28 08:28:34","2026-07-10 13:40:02",[11,12],"Help","Basics",2,null,"/client/images/articles/covers/popular-questions.webp?v=e9468e67","/client/images/articles/covers/popular-questions-960.webp?v=d4c271c7",{"type":18,"value":19,"toc":119},"minimark",[20,25,35,39,56,60,68,71,74,78,81,85,88,93,96,100,108,112,115],[21,22,24],"h2",{"id":23},"how-can-i-purchase-a-subscription","How can I purchase a subscription?",[26,27,28,29,34],"p",{},"Follow ",[30,31,33],"md-link",{"to":32},"/pricing","this link"," and pay for the desired plan, specifying the email address of your account.",[21,36,38],{"id":37},"how-can-i-cancel-my-subscription","How can I cancel my subscription?",[26,40,41,42,46,47,51,52,55],{},"Sign in to your ",[30,43,45],{"to":44},"/cabinet","account",", open the ",[48,49,50],"strong",{},"Subscriptions"," tab and turn off auto-renewal next to your plan. Confirm with ",[48,53,54],{},"Cancel subscription",". Access stays until the end of the paid period.",[21,57,59],{"id":58},"how-does-the-refund-policy-work","How does the refund policy work?",[26,61,62,63,67],{},"Paid access to our service is a digital product and is non-refundable in accordance with the terms of the ",[30,64,66],{"to":65},"/law/refund","refund policy",", which you agreed to at the time of payment.",[26,69,70],{},"Your subscription becomes active immediately after payment and remains valid until the end of the paid period.",[26,72,73],{},"To cancel future payments, please use the method described in the previous section.",[21,75,77],{"id":76},"what-should-i-do-if-the-vpn-does-not-work","What should I do if the VPN does not work?",[26,79,80],{},"Make sure that all third-party VPN applications are disabled. Also check and, if necessary, disable browser extensions that may proxy network traffic. Additionally, it is recommended to temporarily disable antivirus software and the firewall, as they may block the VPN connection. After completing these steps, check the VPN again.",[21,82,84],{"id":83},"how-many-devices-can-be-connected","How many devices can be connected?",[26,86,87],{},"The number of devices is unlimited; the only limitation is the number of gigabytes per month.",[89,90,92],"h3",{"id":91},"can-i-share-the-servers-with-all-my-friends","Can I share the servers with all my friends?",[26,94,95],{},"The traffic limit is calculated for one person only. If the system detects that the account is being used by several different people, restrictions may be applied.",[21,97,99],{"id":98},"how-can-i-check-that-the-vpn-is-working","How can I check that the VPN is working?",[26,101,102,103,107],{},"You can learn more about how to solve this issue in ",[30,104,106],{"to":105},"/blog/vpn-not-working-troubleshooting#how-to-check-that-your-vpn-works","this article",".",[21,109,111],{"id":110},"what-should-i-do-if-the-application-does-not-open","What should I do if the application does not open?",[26,113,114],{},"If you are using an operating system version lower than Windows 10, the application will not work. The developers have discontinued support for older systems, so we strongly recommend updating your system to the latest version.",[116,117],"md-include",{"path":118},"/_partials/links",{"title":120,"searchDepth":121,"depth":13,"links":122},"",3,[123,124,125,126,127,130,131],{"id":23,"depth":13,"text":24},{"id":37,"depth":13,"text":38},{"id":58,"depth":13,"text":59},{"id":76,"depth":13,"text":77},{"id":83,"depth":13,"text":84,"children":128},[129],{"id":91,"depth":121,"text":92},{"id":98,"depth":13,"text":99},{"id":110,"depth":13,"text":111},[133,134,135,136],"ru","en","id","tr",[138,156,170,184,198,212,226,240,253,266,278,291],{"title":139,"description":140,"path":141,"created":142,"updated":143,"tags":144,"minutes":147,"author":148,"cover":149,"coverSmall":150,"coverFocus":151,"lead":154,"pinned":155},"How to Change App Store Region on iPhone in 2026: Limits, Errors, and Fixes","Change Apple Account country on iPhone, Mac, and Apple TV: current App Store limits, error list with solutions, Happ install after the switch, and FAQ.","/en/blog/how-to-change-iphone-app-store-region","2026-06-25 10:00:00","2026-09-30 12:00:00",[145,146,11],"VPN","Happ",19,"adam-jensen","/client/images/articles/covers/how-to-change-iphone-app-store-region.webp?v=244a4500","/client/images/articles/covers/how-to-change-iphone-app-store-region-960.webp?v=17b2ad26",[152,153],76.7,45.3,"The Ru ian App Store doe  not  how Apple’  full catalog. Some app  are removed from the regional  torefront becau e of regulation , licen ing, or developer policy. Search return  nothing even though the  ame app i  available in other countrie . Thi  applie  to all Apple device  on the  ame Apple Account: iPhone, Mac",false,{"title":157,"description":158,"path":159,"created":160,"updated":9,"tags":161,"minutes":163,"author":14,"cover":164,"coverSmall":165,"coverFocus":166,"lead":169,"pinned":155},"FAQ - Possible Issues","Troubleshooting VPN/Happ issues on different OS. Solutions for connection problems and configuration errors. FAQ","/en/instructions/faq","2026-01-27 14:27:16",[11,162],"Connection",1,"/client/images/articles/covers/faq.webp?v=dc6929ac","/client/images/articles/covers/faq-960.webp?v=7186283b",[167,168],71.4,38.7,"Click the “Sync” button. After  ynchronization, the  erver li t  hould appear. The i ue i  re olved! Make  ure that the routing option i  enabled in the  etting . If thi  i  not the i ue, read thi  article again.",{"title":171,"description":172,"path":173,"created":174,"updated":175,"tags":176,"minutes":177,"author":148,"cover":178,"coverSmall":179,"coverFocus":180,"lead":183,"pinned":155},"VPN Not Working: Step-by-Step Troubleshooting","VPN won't connect or drops right away — typical causes: client, OS, network, ISP, and blocking.","/en/blog/vpn-not-working-troubleshooting","2026-04-12 10:30:00","2026-04-19 16:33:36",[145,11],5,"/client/images/articles/covers/vpn-not-working-troubleshooting.webp?v=cb50358c","/client/images/articles/covers/vpn-not-working-troubleshooting-960.webp?v=85438cca",[181,182],65.5,42,"Right now many VPN  ervice  have  topped working properly for u er : in many ca e  thi  i  linked to a vulnerability affecting TUN mode — the virtual network interface through which the client bring  the tunnel up. After the i ue wa  di clo ed, developer  and platform  have to change their  tack  and  hip update ;",{"title":185,"description":186,"path":187,"created":188,"updated":189,"tags":190,"minutes":191,"author":148,"cover":192,"coverSmall":193,"coverFocus":194,"lead":197,"pinned":155},"How to Use Happ VPN for Free: Subscriptions, Configs, and Public Key Risks","Happ is a free VPN client. Learn how free subscriptions work, why public keys and free configs are risky, how to connect safely, and answers in the FAQ.","/en/blog/how-to-use-happ-vpn-for-free","2026-07-22 14:10:00","2026-09-30 12:20:00",[145,146,11],16,"/client/images/articles/covers/how-to-use-happ-vpn-for-free.webp?v=3b2edb99","/client/images/articles/covers/how-to-use-happ-vpn-for-free-960.webp?v=c6e731b4",[195,196],70.5,37.8,"Many people  earch for “free Happ VPN” expecting a  ingle app that unlock  the internet without paying. In reality, Happ it elf i  free — it i  a VPN client, not a VPN  ervice. You download the app at no charge, but to connect you need a  ub cription or configuration from a VPN provider. That doe  not mean you have to",{"title":199,"description":200,"path":201,"created":202,"updated":203,"tags":204,"minutes":205,"author":148,"cover":206,"coverSmall":207,"coverFocus":208,"lead":211,"pinned":155},"VPN Not Working with Antivirus: What to Check","How to check antivirus blocks, firewall rules and certificate errors when a VPN fails. Steps for Windows and comparing connection protocols.","/en/blog/vpn-not-working-with-antivirus","2026-01-31 09:02:17","2026-10-14 13:43:38",[145,11],8,"/client/images/articles/covers/vpn-not-working-with-antivirus.webp?v=0683c975","/client/images/articles/covers/vpn-not-working-with-antivirus-960.webp?v=997ba931",[209,210],72.4,37.9,"Antiviru   oftware or a firewall may re trict a VPN client. A failed connection alone doe  not prove it wa  blocked. Record the VPN error and check your  ecurity app’  log. Then choo e a check ba ed on the entry: the client file, network acce  or a certificate. A protected VPN tunnel encrypt  traffic between your",{"title":213,"description":214,"path":215,"created":216,"updated":217,"tags":218,"minutes":219,"author":148,"cover":220,"coverSmall":221,"coverFocus":222,"lead":225,"pinned":155},"Google Gemini Not Working: What to Check","Checks for the Gemini website and app: account access, regional availability, browser and VPN settings, plus connection and response errors.","/en/blog/google-gemini-not-working","2026-04-12 10:15:00","2026-10-13 15:12:07",[145,11],14,"/client/images/articles/covers/google-gemini-not-working.webp?v=86bc698f","/client/images/articles/covers/google-gemini-not-working-960.webp?v=9c624212",[223,224],71.6,38.3,"If Gemini will not open or re pond, record the error me age. Compare the web ite and official app u ing one Google account. If Wi-Fi and mobile data are available, te t Gemini on each network u ing the  ame device. Work through thi  li t before rein talling anything: Open gemini.google.com in a private window with",{"title":227,"description":228,"path":229,"created":230,"updated":231,"tags":232,"minutes":233,"author":148,"cover":234,"coverSmall":235,"coverFocus":236,"lead":239,"pinned":155},"VPN for PC: choosing, setup, and checks","A practical guide to choosing a VPN for your computer: protocols, speed, security, setup on Windows, and common troubleshooting points","/en/blog/vpn-for-pc-how-to-choose-and-set-up","2026-04-18 12:00:00","2026-10-16 12:00:00",[145,12],9,"/client/images/articles/covers/vpn-for-pc-how-to-choose-and-set-up.webp?v=9f8c2f91","/client/images/articles/covers/vpn-for-pc-how-to-choose-and-set-up-960.webp?v=3b3775af",[237,238],66.6,41.4,"A VPN route   elected connection  through a VPN  erver. The protected tunnel encrypt  traffic between your computer and that  erver. The re ult for the app you need depend  on routing and  etting ; a connection icon alone doe  not confirm acce  to every  ervice. Fir t identify the connection method: a  eparate app or a",{"title":241,"description":242,"path":243,"created":244,"updated":245,"tags":246,"minutes":177,"author":148,"cover":247,"coverSmall":248,"coverFocus":249,"lead":252,"pinned":155},"What Is Happ VPN and How Does It Work?","Learn what Happ VPN is, how it works, which protocols it supports, how it differs from traditional VPN services, and who it is designed for.","/en/blog/what-is-happ-vpn-and-how-it-works","2026-07-08 13:12:06","2026-07-08 20:09:47",[145,146,12],"/client/images/articles/covers/what-is-happ-vpn-and-how-it-works.webp?v=34cf92c6","/client/images/articles/covers/what-is-happ-vpn-and-how-it-works-960.webp?v=e17446be",[250,251],77.9,46.1,"Happ i  not a traditional VPN  ervice but a VPN and proxy client that allow  u er  to connect to their own or third-party VPN  erver . The application it elf doe  not  ell VPN  ub cription  or provide  erver . In tead, it act  a  a client for connecting to an exi ting VPN configuration or  ub cription. Becau e of thi ,",{"title":254,"description":255,"path":256,"created":257,"updated":257,"tags":258,"minutes":259,"author":148,"cover":260,"coverSmall":261,"coverFocus":262,"lead":265,"pinned":155},"How to Choose a VPN in 2026: Streaming, Gaming, Privacy & Travel","How to choose the right VPN in 2026 for streaming, gaming, travel, privacy, and bypassing restrictions — without overpaying for features you do not need","/en/blog/how-to-choose-vpn-for-every-occasion","2026-07-27 13:00:00",[145,12],10,"/client/images/articles/covers/how-to-choose-vpn-for-every-occasion.webp?v=258717b5","/client/images/articles/covers/how-to-choose-vpn-for-every-occasion-960.webp?v=a480b198",[263,264],69.7,42.3,"The “be t VPN” in ad  i  a myth. What exi t  i  a VPN that fit  your  cenario : one per on  tream  4K on a TV, another need  low ping for game , a third work  from an airport and doe  not want open-network traffic expo ed. There i  no univer al ranking — but there i  a clear way to choo e. Thi  guide explain  how to",{"title":267,"description":268,"path":269,"created":270,"updated":271,"tags":272,"minutes":191,"author":148,"cover":273,"coverSmall":274,"coverFocus":275,"lead":277,"pinned":155},"Happ Not Working: 10 Reasons, Diagnostics for iOS, Android, and Windows","Happ won't connect, empty server list, TUN errors, DNS leaks, and drops — platform diagnostics for iOS, Android, and Windows, error table, subscription fixes, and FAQ.","/en/blog/10-reasons-happ-not-working","2026-07-02 10:00:00","2026-09-01 10:00:00",[145,146,11],"/client/images/articles/covers/10-reasons-happ-not-working.webp?v=96c03755","/client/images/articles/covers/10-reasons-happ-not-working-960.webp?v=331b2878",[276,196],65.6,"Happ i  meant to connect in a few tap  — when everything i   et up correctly. In practice, u er  often  ee an empty  erver li t, an endle  “Connecting…”  pinner, a tunnel that look  active but  ite  won't load, a TUN error, or a  etup that only work  on mobile data, not home Wi-Fi. Below are 10 typical rea on  Happ ",{"title":279,"description":280,"path":281,"created":282,"updated":282,"tags":283,"minutes":284,"author":148,"cover":285,"coverSmall":286,"coverFocus":287,"lead":290,"pinned":155},"How to Check Internet Speed: Causes of Slowdowns and Other Issues","Step-by-step guide to testing speed and ping, reading speed-test results correctly, and fixing slow, unstable, or site-specific connection problems","/en/blog/how-to-check-internet-speed","2026-07-27 12:00:00",[12,11],11,"/client/images/articles/covers/how-to-check-internet-speed.webp?v=453e0802","/client/images/articles/covers/how-to-check-internet-speed-960.webp?v=a0ad42d7",[288,289],65.1,40,"“My internet i   low” i  one of the mo t common complaint , but without mea urement  it i  hard to tell whether the problem i  your ISP plan, home Wi-Fi, an overloaded router, or a  ingle  ervice. A  peed te t give  number  — it doe  not explain why video buffer  or a video call keep  dropping. Thi  guide cover  how to",{"title":292,"description":293,"path":294,"created":295,"updated":296,"tags":297,"minutes":205,"author":148,"cover":298,"coverSmall":299,"coverFocus":300,"lead":303,"pinned":155},"MTProxy Not Working: Causes and Checks","MTProxy cannot connect to Telegram: check the server address, port and secret, compare Wi-Fi and mobile data, and test another connection.","/en/blog/why-mtproxy-not-working","2026-06-20 10:00:00","2026-10-12 18:54:06",[145,11],"/client/images/articles/covers/why-mtproxy-not-working.webp?v=18a90be3","/client/images/articles/covers/why-mtproxy-not-working-960.webp?v=0063439e",[301,302],69.3,41,"If MTProxy cannot connect to Telegram, compare the  erver addre , port and  ecret with the proxy owner'  current detail . If Wi-Fi and mobile data are available, te t the  ame proxy on each network. If another MTProxy i  available, compare them on one network. For an explanation of MTProto proxie  and how to enable",{"body":305},{"type":18,"value":306,"toc":346},[307,312],[26,308,309],{},[48,310,311],{},"Useful links:",[313,314,315,322,328,334],"ul",{},[316,317,318],"li",{},[30,319,321],{":to":320},"TELEGRAM_SUPPORT","Support — Telegram",[316,323,324],{},[30,325,327],{":to":326},"TELEGRAM_BOT","Service Bot — Telegram",[316,329,330],{},[30,331,333],{":to":332},"TELEGRAM_CHANNEL","Channel — Telegram",[316,335,336,340,341,345],{},[30,337,339],{":to":338},"TELEGRAM_MTPROXY","Free MTProxy for Telegram"," (",[30,342,344],{":to":343},"/blog/what-is-mtproto-proxy","What's it?",")",{"title":120,"searchDepth":121,"depth":13,"links":347},[]]