Popular Questions

How can I purchase a subscription?

Follow this link and pay for the desired plan, specifying the email address of your account.

How can I cancel my subscription?

Log in to your personal account and at the very bottom, in the subscription section, click the Disable button.

How does the refund policy work?

Paid access to our service is a digital product and is non-refundable in accordance with the terms of the refund policy, which you agreed to at the time of payment.

Your subscription becomes active immediately after payment and remains valid until the end of the paid period.

To cancel future payments, please use the method described in the previous section.

What should I do if the VPN does not work?

Make sure that all third-party VPN applications are disabled. Also check and, if necessary, disable browser extensions that may proxy network traffic. Additionally, it is recommended to temporarily disable antivirus software and the firewall, as they may block the VPN connection. After completing these steps, check the VPN again.

How many devices can be connected?

The number of devices is unlimited; the only limitation is the number of gigabytes per month.

Can I share the servers with all my friends?

The traffic limit is calculated for one person only. If the system detects that the account is being used by several different people, restrictions may be applied.

How can I check that the VPN is working?

You can learn more about how to solve this issue in this article.

What should I do if the application does not open?

If you are using an operating system version lower than Windows 10, the application will not work. The developers have discontinued support for older systems, so we strongly recommend updating your system to the latest version.